Documentation

Writing someone up can be a scary and nerve-wracking experience, and if you don’t do it correctly, you could open yourself up to some problems of your own. How do we get into a good habit of documenting behavior without causing even more problems? Learn your state’s labor laws, and watch this video!

Celebrate or Document

What comes after you finish following up on a task delegated to a team member? Celebrate if it is done correctly, and Demonstrate how to do it correctly if improvement is needed. Document if you get pushback.

Followup 2

Follow-up is the step after you have delegated tasks to your staff. Do this an hour or so before the team member goes home. This step ensures that the employees respect your directions and that they got done, correctly, and if they didn’t then they still have time to do it before they go home.

Practice this lesson every day!