The first thing you do when you get to work should be to look at any communications from the previous shift manager to see what happened while you were away. Next, you’ll whip out your little notebook and note anything important that needs to be done, and then tour the unit and put in your notebook anything that needs to be addressed. Sounds simple, and yet nobody is doing this.

https://www.youtube.com/watch?v=lUBV8Z15XmQ