People’s actions and words align with their belief systems. When they suddenly don’t- they are lying. Believe them when they tell you who they are and stop defending their bad behavior. You can skip a lot of the confusion regarding what to do about people if you just remember who people are rather than what they are saying.
How many times have you been reprimanded by a manager for something they didn’t take the time to look at correctly before passing judgment? Taking a second or two to figure things out completely will take care of this highly toxic poor management trait. Resentment Banks and gossip will ruin your work environment with this shoddy management behavior.
Beginning your sentences with a command is probably the most common way a manager speaks to their team. ( I see it every day) It may seem like a small thing, but all great managers begin with a smile and a greeting. It only takes a second, and it improves the company culture immensely.
One way communication is all over the workplace today. How many times have you been told to do something and that was the end of the dialogue, only to be told after you finished that your performance was underwhelming? Two-way communication will not only help your team perform better, but the results will be closer to what you are looking for as well.
What happens when you do all the things we teach here? You become the best manager in the building. You also get some people who would rather they be the best and resent your intrusion on their slumber. I call this Unicorn Envy. Here’s how to handle it.
Every day there are opportunities for managers to be leaders and heroes. Make sure you are ready for these opportunities and make it rain gratitude.