Taming Problem Employees

The most intimidating thing a new manager can be asked to do is to write somebody up. There are so many ways this can go wrong that without proper guidance, you can get into some trouble fast, so here are some tips and guidelines to use when performing this necessary process. Doing this correctly improves life at work. Doing this wrong can make life at work a living hell.

Increasing Productivity

Training Managers in people skills will be what separates successful companies from struggling ones in the future. When people are trained well, they perform better and are happier at their jobs, so they stay with the company longer. Start training yourself today with these free training videos and get in on the ground floor of a great career without quitting your job and returning to school.



The Will Smith Slap and the importance of making Amends

Most people in the US as well as many around the world, are now familiar with the infamous Slap at the Academy Awards ceremony. This is a great example of someone harming and a reminder of what can happen if you ignore the harm you do to others in the workplace.

If Will Smith had made amends for slapping Chris Rock at the Oscars, Chris Rock’s Netflix Special would have been very different, as would Will Smith’s relationship with Chris Rock, and the public’s opinion of Will Smith would be much more favorable today.

The same principles also apply to the people you live and work with. If you really want your team to respect you and follow your directions, you will use this technique to help differentiate your leadership skills from everyone else’s.

The Walk

If you’ve worked in a large frontline industry company, or chain, chances are great you have experienced “The Walk.”    Are you doing it right?   How did your team handle it?  Better yet. . . this is how you can fix it.



Aces in their Places

The day will come when nothing seems to be going right during your shift. Remember “Aces in their Places” and refocus your strongest people in their best departments and the newer people in supportive positions and you should regain your composure fairly soon.

Proactive vs Reactive Employees

Knowing the difference between these two types of workers can make all the difference in the world to how well your crew performs. Use this knowledge to create a well-balanced schedule and your whole team will appreciate it.


Excuses are Reputation Suicide

We have all made excuses for things not turning out as planned, but now that we are adults and are thinking about becoming a manager, this habit must stop or we will not make much progress in our careers. Making excuses tells everyone who hears them that we cannot be trusted to tell the truth, nor do we have any interest in fixing what is wrong. Accepting responsibility when something goes wrong and then fixing it is the best way to get your team to believe in you. Don’t worry that no one else is doing this. You will look better by comparison.



Fill the Need

Fill the need is an OG mantra that has been used to keep managers on top of critical issues for decades. If you see something that needs attention, either re-purpose some staff or do it yourself. Just don’t get into the habit of doing everything you see. You are not an effective manager if you are constantly doing hourly functions and a Lazy staff member might even take advantage of a hard working manager. Fill the need now, deal with the lazies, later.


Ever Dreamed of Being the GOAT?

Have you ever dreamed about winning an award or being the Greatest of All Time? Here is a simple, free and fun way to get people to sing your praises.


Here is a link to a clip from Parenthood that I referred to in the video, in case you haven’t seen it.