Writing someone up can be a scary and nerve-wracking experience, and if you don’t do it correctly, you could open yourself up to some problems of your own. How do we get into a good habit of documenting behavior without causing even more problems? Learn your state’s labor laws, and watch this video!
Most people will accept authority and follow directions, but there are those who constantly look for ways to be different. How do you reach those people? Listen to them. They will tell you.
A lot of our current leadership’s shortcomings can be boiled down to a lack of empathy. Managers today don’t seem to understand that having a team that likes and understands them makes their work so much easier and more enjoyable. Get to know your team and show them you are listening, or you won’t be leading them for very long.
Have you ever heard your teammates complaining about work out loud? Gossip can kill your company culture and cannot be permitted to run rampant in your building or you and your customers will pay the price. Just telling people not to gossip won’t help much. Look in the mirror FIRST and see if there is anything you did or didn’t do that made this situation so toxic that people are complaining about it.
Do you find yourself running around at the end of the night trying to get things done on time? Save time all day long by incentivizing “No Empty Hands.” You will have less to do at the end of the night, and you will find you can get out on time a lot more often.
Would you like a tool that will give you the score of your next unit inspection BEFORE the District Manager comes in to review your unit? Check out this handy little tool you can put together to do that, and more. . .