Celebrate or Document

What comes after you finish following up on a task delegated to a team member? Celebrate if it is done correctly, and Demonstrate how to do it correctly if improvement is needed. Document if you get pushback.

Followup 2

Follow-up is the step after you have delegated tasks to your staff. Do this an hour or so before the team member goes home. This step ensures that the employees respect your directions and that they got done, correctly, and if they didn’t then they still have time to do it before they go home.

Practice this lesson every day!

Never Ending Todo List 2

Let’s talk about Management Workflow. Everyone needs a workflow, a routine that helps you get everything you need to get done. For a manager, it all starts with a small, pocket-sized notebook you can whip out and write in any time you see something that needs to be addressed but can’t do it at that moment. If you don’t have one, you need one.

Practice this lesson every day.

Dealing With Difficult People

Most people will accept authority and follow directions, but there are those who constantly look for ways to be different. How do you reach those people? Listen to them. They will tell you.